If you are a business leader with goals of becoming a General Manager, please read on!
Based in Troy, MI we're a customer service contractor with a long history of success and currently we are looking for a General Manager Trainee to spearhead our management training program. This position will position you to become a General Manager and train you in 4 major areas 1) Customer Service 2) Affiliate Management 3) Accounting and 4) Sales.
This candidate will be based out of Troy, MI for 1-2 years and must be willing to relocate for a GM role within the Northeast Region for their long-term position: (NH, RI, CT, NJ, NY, PA, MI)
What You Will Be Doing
Work from our training program location in Troy, MI while reporting to our GM and Regional Business Director
Leading a group of Account Managers and Customer Service Representatives to provide exceptional customer service is the responsibility of the Customer Service assignment.
The duties of a customer service manager include hiring, developing, training, and inspiring the team; visiting clients to maintain service standards; diagnosing problems and upselling our products; and coaching, assessing, and giving partners performance feedback.
During an office-based term, the Service and Sales tasks will be combined into a single management training program.
These responsibilities include directing the office's production, sales, and office operations in addition to supervising the service section.
What You Need for this Position
Ability to Travel 10% of the time (overnight stays)
Ability to relocate away from Troy, MI once the leadership program has been competed (NH, RI, CT, NJ, NY, PA, MI)
Ability to meet all requirements by Department of Transportation (DOT) before first day of work (1) Valid Driver's License (2) Be at least 21 years of age (3) obtain a DOT medical certification and (4) provide previous employment history
Bachelor's Degree in a related field or an equal amount of experience
10+ years of customer service managmeent experience in a sales/industrial setting
Stong business operations knowledge
Proven ability to generate and grow sales for a department
Strong customer service, organizational, and communication skills
What's In It For You
Your next step would be General Manager
A great training program to develop you into a leader
Benefits
Similar Fire Protection & Security roles are available in over 30 states for Designers, Engineers, Project Managers, Technicians, Inspectors, Estimators, Sales Reps and Design Managers. Email Daniel.Chavez@CyberCoders.com for more details.
Applicants must be authorized to work in the U.S.
Daniel Chavez is recruiting for this position and the positions below.
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Employees will receive paid leave to the extent required by state or local law
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.
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